First you will need to set up a Phone Translation account with us. The minimum account set-up is $50.00. The fee for the calls will be deducted from the account as you use it and we will email you the billing information of your account at the end of each call. If you decide that you no longer wish to use the service, your remaining account balance will be refunded to you.

  Once the account has been set up, you are ready to make your reservation to place the call. Simply go to the reservation page, complete and submit the form to us. Please take into consideration the time difference between the two countries, you do not want to call the woman in the middle of the night, or call her during the day when she is most likely at work. For Russia-Ukraine it is usually a 10 to 12 hour difference from MST.

  Once you have filled out the reservation form, simply wait for us to call you at the specified number you supplied to us and at the appointed time. Once we have you on the line, we will then call the person you wish to speak with, using conference calling. If you reside in the USA, your phone bill WILL NOT be charged at all. The only charge you will incur is the $5.99 per minute charge ($3.99 per minute for Platinum Members!) for the interpreter service and the call. (The minimum duration of the call is 4 minutes. Due to the time and expense necessary to arrange the call, the minimum charge will be applied for appointments that are not kept by the client). That amount will be automatically deducted from the funds originally deposited into your account.